Customer Loyalty Team (CLT)

Date Posted: Posted30 hari yang lalu
Salary:
Indonesia
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Job Description

  • Provide support and advice directly to customers either by phone, emails, or face to face
  • Process daily orders, forms, applications and requests
  • Handle and resolve customer complaints

The Candidate

  • Education minimum diploma degree (D3)
  • One-year minimum experience in related field
  • Possess good knowledge of administrative procedures
  • Customer service orientation, paying attention to details and accuracy
  • Able to multitask and stress tolerate
  • Open for working in shift (weekend and holidays)

What we offer:

  • A high degree of autonomy and freedom of creativity in a welcoming environment
  • Work from home or remote working option
  • Sabbatical program of 15 days blocked leave every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
  • We aim to create an entrepreneur out of our team, where we are committed to support learning and development aspirations within and outside of our organization
  • A unique environment of a mission-driven digital company present since 2012, start-up mindset always - yet a bit wiser

Our Values:

  • Think and Act Like an Owner
  • Deliver Beyond Expectation
  • Be Helpful
  • Embrace and Drive Change
  • Pursue Learning and Growth
  • Be Open, Honest and Constructive

If you are as excited as us about this role and our company, we hope you join the team and take part in our journey to create a “Truly-Global” product.

To find out more about us, please explore our website and app.

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Job Detail

  • Job Id
    03dd7f78d530270c
  • Location
    Indonesia
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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