CL Customer Experience, Cikarang

Date Posted: 14 hari yang lalu
Salary:
Jakarta

Job Description

Join the future of logistics.
At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world.


We offer

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.

But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless. By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.


Key responsibilities

Providing product and service information and solution to customer inquiry.
Local Logistics Strategy
  • Execute CL and HSSE Strategy
  • Create and deepen customer loyalty via the execution of Service Delivery
  • Advise and deliver a CL Operations organisation that will deliver local strategic goals in line with the area operational strategy.

Commercial Accountabilities
  • Support the sales efforts on client with specialist product knowledge, including supporting the business development through proper communication and solution
  • Promote new services and successes to the broader business

Operations
  • To provide continuously consistent services to client without interruption · Support value creation for clients through a constant focus on delivering improved service levels at a lower total cost to serve
  • Ensure the latest SOP is fully implemented, and that any change to the operation is communicated to the team and included in the SOP of respective service providers and redundant processes are removed
  • To co-ordinate with other Maersk entities as appropriate, and to ensure that “best practices” are communicated and formalised for use between clients across CL teams

We are looking for

  • Experience in Warehouse and Distribution
  • Performance management
  • Experience in Warehouse & Transport Management System
  • Excellent in Ms. PowerPoint and Ms. Excel

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Job Detail

  • Job Id
    0cb6ab1a311ad54f
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Maersk

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