Baru IT Helpdesk (Sunter)

Date Posted: Posted4 hari yang lalu
Salary:
Shopee
Jakarta
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Job Description

Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end user requirements

Troubleshoot and resolve application issues, maintain and update technical support documentation

Handle asset management, maintain inventory and liaise with vendors

Manage IT infrastructure, system monitoring and reports

Implement and monitor office IT security and antivirus

Other duties include performing first level troubleshooting and support for scheduled server backups
Willing to be placed in Sunter, Jakarta Utara

Diploma or Bachelor's degree in Computer Science, Information Technology or related discipline

3-5 minimum years of experience in IT Helpdesk/IT Support

In-depth knowledge of computer hardware, software, and OS (Windows and macOS)

Hands-on experience in Windows server administration and basic knowledge in Linux server administration

Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals

Strong analytical and troubleshooting skills

Competent at documenting standard/applications operating procedures

Good interpersonal and communications skills to interact effectively at all levels

Open to flexible arrangements depending on infrastructure and business needs

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Job Detail

  • Job Id
    0dbfec53a173c5d7
  • Location
    Jakarta
  • Company
    Shopee
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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