Analiyst & Monitoring Real Time operasional semua layanan yang terdapat di dalam operasional call center.
Menjalankan action plan/recovery plan saat terjadiâ¦
Accountable to create and establish Centerline (CL) targets & limits for the line(s).
Accountable to create and establish changeover standards for allâ¦
As the "top-of-mind" retail knowledge expert for our internal and external stakeholders, you'll help develop market growth plans and establish strong ties withâ¦
Minimum 5 years experience in IT development of banking systems technologies.
Application will be using COBOL as the main language and candidates are expectedâ¦