Job Description

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP.

United Nations Global Pulse is the UN Secretary-General’s initiative on big data and artificial intelligence for development, humanitarian action, and peace, which operates through a network of innovation labs located in Finland, Indonesia, Uganda, and in New York at the UN Headquarters. In Indonesia, Pulse Lab Jakarta (PLJ) is a joint data innovation facility of the United Nations (Global Pulse) and the Government of Indonesia (via the Ministry of National Development Planning, Bappenas). Functioning as an analytic partnerships accelerator, PLJ applies mixed-methods approaches in the problem, solution and identity spaces, and is focused on catalysing connections across the private sector, government and civil society to support policies and action for effective development and humanitarian practice.

Communication and advocacy is central to the work of PLJ and the broader Global Pulse network. The Lab uses a multimedia engagement approach to generate communication products (digital and print), increase visibility of the Lab’s digital and offline presence, as well as build strategic dialogues and partnerships, by combining elements of traditional media with new media to reach target audiences in Indonesia, the Asia-Pacific region and beyond. As PLJ repositions itself within the evolving national, regional and global innovation and development ecosystems, the Lab has identified the need to create clearer branding to further amplify its work and articulate the added value it provides through a range of multimedia products and collateral.

PLJ is looking for a Multimedia Associate that has a well-rounded understanding of multimedia design, production and tools, with a background in information architecture. The Multimedia Officer will support the development and implementation of the Lab’s multimedia portfolio for both print and digital engagement.

SCOPE OF WORK

As a member of the Partnerships and Advocacy unit, the Multimedia Associate will work under the overall strategic guidance of the unit’s Lead and will be directly supervised by the Communication Manager.

The Multimedia Associate will work across various teams in the Lab to undertake the following tasks:

1. Support the team to ensure effective planning and implementation:

Conduct research on multimedia design techniques and emerging tools;

Conceptualize and produce multimedia products to support communication and advocacy initiatives;

Ensure multimedia collaterals are regularly updated on the Lab’s various channels;

Support the maintenance of the Lab’s digital engagement tools (e.g. website and social media);

Produce user guides, personas, storyboards, scenarios, flowcharts, mockups, design blueprints, etc.;

Develop communication materials for digital and print media, including artwork, videos, photos, charts, wireframes, layouts, etc.; and

Provide multimedia support to the communication team as needed.

2. Support strategic partnerships, communication and advocacy:

Participate in ideation and brainstorming sessions with research and project leads;

Explore and propose ways to convey information using multimedia design elements;

Support the implementation of the digital engagement strategy targeting key audiences;

Ensure multimedia products and services from third parties, vendors and partners are in line with PLJ’s branding and standards; and

Provide technical support for workshops, outreach events and meetings with relevant stakeholders and partners.

3. Support information management, knowledge building and knowledge sharing:

Participate in the training and onboarding of new team members;

Support the maintenance of the Lab’s information repositories;

Update editorial calendars and information sharing tools (e.g. Trello);

Contribute to knowledge networks and communities of practice.

4. The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that

Human rights and gender equality is prioritized as an ethical principle within all actions;

Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;

Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;

Differentiated needs of women and men are considered;

Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;

Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

INSTITUTIONAL ARRANGEMENT

The Multimedia Associate will be directly supervised by the Communication Manager.
CORE BEHAVIOURAL COMPETENCIES

Achieve Results

Demonstrates focus on achieving quality results and impact

Consistently strives to meet or exceed excellent standards

Efficiently establishes appropriate plans and resources for self and others to accomplish goals

Holds self and others accountable for results

Think Innovatively

Seeks patterns and clarity outside, across and beyond boxes and categories, resists false certainty and simplistic binary choices

Looks beyond conventional approaches and established methods

Proposes new ideas, approaches and solutions to problems

Learn Continuously

Actively pursues opportunities for learning and self-development, professionally and personally

Keeps up to date with new developments in own professional area

Proactively seeks feedback, demonstrates a desire to learn from others as well as from experience, both positive and negative

Contributes to the learning of others

Adapt with Agility

Actively pursues opportunities for learning and self-development, professionally and personally

Keeps up to date with new developments in own professional area

Act with Determination

Is flexible in handling change, and adopts new ideas, approaches and ways of working

Seamlessly adapts to working with new situations or contexts, with new people, and in different ways

Participates in, supports, or drives meaningful change in UNDP

Is comfortable with ambiguity and effectively manages juggling multiple demands

Engage and Partner

Demonstrates and encourages teamwork and co-creation, internally and externally, to achieve joint objectives and results

Acts in a way that demonstrates empathy and emotional intelligence, showing consideration for the needs and feelings of others

Enable Diversity and Inclusion

Understands and appreciates issues from the perspective of others

Treats all individuals with respect, considers ethical implications and responds sensitively to all differences among people

Fully accepts and values all people, creating an inclusive environment

Understands that inclusion is multi-faceted (e.g. race, gender, age, disability, culture, etc.) and treats everyone fairly and equally

Demonstrates honesty and transparency

CROSS FUNCTIONAL AND TECHNICAL COMPETENCIES

Digital Awareness and Literacy

Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed

Working with Evidence and Data

Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

Communication

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ability to manage communications internally and externally, through media, social media and other appropriate channels

Gender

Gender Mainstreaming

UN policy knowledge - ethics

Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity

Innovation

Technology and Innovation

Verbal and written communication

Ability to effectively communicate both verbally and in writing to convey key facts and findings

Graphic Design

Ability to communicate visually and create appealing UNDP graphic products

Multimedia Production

Ability to create and combine images, text and audio-visuals to produce multimedia content

Multimedia Writing/Editing

Ability to create and/or edit written content for multimedia

RECRUITMENT QUALIFICATIONS

Academic Education:
Bachelor’s degree in graphic design, media and communication, fine arts or other related fields

Experience:
3 years of working experience in the area of multimedia design and production

Required Skills:
Excellent visual communication skills to present ideas and information in a multimedia context

Ability to design effectively using constrained mediums

An ability to communicate complex, abstract concepts using both visual, verbal and written language.

Language:
Fluent in both Bahasa Indonesia and English.

Additional Skills and Competencies:
Strong theoretical and practical background in graphic design, videography and animation, including the use of design software such as Adobe In-Design, Illustrator, Photoshop & Final Cut Pro.

Proven experience of multimedia production from conceptualization to final design package, with knowledge of printing process and colour management

Good understanding of new and evolving technologies and digital platforms

Proven ability to parse through large amounts of information in order to create synthesized and clear designs.

Excellent knowledge of storyboarding, visual design principles, and animation.

Artistic with a keen eye for aesthetics and visually appealing content.

Position Number: 00172892