Job Purpose
Part of the core GrabFood/GrabMart West Java team, to lead and grow the business
Monitor and drive improvements in the city performance, understanding local city dynamics, to lead marketplace & growth by improving customer experience, utilizing grab funded promotions and growth campaigns, running experiments to optimize driver supply and eater demand
Build strong local operational processes, working with local and country teams
Key Responsibilities:
Responsible for GrabFood & GrabMart campaigns - data analysis, reporting and generating insights for growth
Responsible for monitoring and improving overall city marketplace performance. This includes building processes to monitor real-time activities on the ground, and implementing operational fixes to improve eater experience and market exposures
Proactive collaboration with local Sales teams as well as country teams and product teams to consistently improve order reliability and campaigns to boost visibilities, attract eaters also balance ROI of investments
Manage local team for on ground operational work
Key Requirements:
1-3 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry
Strong analytical ability, comfortable with analyzing data to make decisions. Working knowledge of SQL/Python is highly preferred.
A self-starter and independent learner who takes ownership for tasks on-hand and initiative to challenge the status quo
Able to communicate in English, including reading/writing
Strong people and stakeholder management experience. Understand how to build processes, with great communication/interpersonal skills
Preferred location: Bandung
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