We are looking for a Production Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers install applications and programs.
Bachelor's Degree of Computer Science, Information Technology or other relevant field
Minimum 2 years experience in Production Support field
Deep knowledge in Linux OS, VM, Docker and Kubernetes
Having knowledge in Google Cloud Platform and/or Azure Cloud Platform is a plus
Familiar with SQL Queries, Join, Procedure, Index, Trigger and SQL Fundamental, knowledge in noSQL is an advantage
Understand network traffic, storage, and APIs (REST, SOAP)
Technical school graduate (SMK/D3, majoring in Mechanical engineering, electronic engineering or mechatronika).
Good interpersonal and communication skills.
Responsible for promotion and events.
Creates creative content for digital marketing campaigns, including social media, website, and any promotion programs.
Pengalaman Call Center 1 tahun di Quality Anssurance call service/ call collection (diutamakan).
Keterampilan komunikasi verbal, tertulis dan interpersonal yangâ¦