Baru Service Desk & Admin Jakarta

Date Posted: PostedHari Ini
Salary:
Mitra Integrasi Informatika
Jakarta
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Job Description

  • PC Support acts upon ticket created by Service Desk
  • PC Support provides incident and IMAC resolution of PC related problem on user site. This support includes problem resolution of PC operating system, settings, configuration, network connection and hardware failure
  • PC Support manages the install, move, add and change (IMAC) problem resolution of company non standard applications and manage the problem resolution process with application support company
  • PC Support provides incident and IMAC resolution of company stand alone and network printer
  • PC Support manages the problem resolution process of equipment not covered in this outsourcing arrangement (e.g. printers, projector, scanner) to third party vendor
  • PC Support checks for updated patches and latest anti virus definition file on every visit to user PC for incident resolution
  • PC Support deletes non-business related file and illegal file found on user PC
  • PC Support keep tracks and reports the usage of company PC and laptop spares
  • PC Support provides and maintains hardware and software inventory database which record computer name, location, user contact, user department, serial number, equipment specification and asset management status
  • PC Support can utilize on transportation and accommodation provides by company Jakarta office (Pabelokan island, rigs and barges)
  • PC Support can utilize company delivery services and warehouse to ship equipment and tools from one location another location within company operation area

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Job Detail

  • Job Id
    19c3a2b21638529d
  • Location
    Jakarta
  • Company
    Mitra Integrasi Informatika
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Mitra Integrasi Informatika

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