Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Requirements : 1. Have experienced in Customer Care, Call Center, or Customer Service min. 1 year 2. Detail oriented 3. Able to act quickly when a problem arises (refer to SOP) 5. Good teamwork skills (communication, listening, reliability) 6. Available to work in night shift
Prepare brand marketing plan, brand sales analysis and follow-up for strategic implementation.
Lead creative development of promotional materials that willâ¦
Assist GM in working closely with principals to understand their needs and requirements.
Create the demand forecast annually for categories and brands.