As our Strategy Manager for the Merchant Payments platform, you’ll play a pivotal role in building annual/long-term strategic plans for the Card Present (CP) stream. With full accountability over the development of the business’ corporate strategies, you’ll support growth objectives while strengthening the business core to develop and maintain a competitive advantage. You’ll also collaborate with a variety of internal and external stakeholders, and lead cross-functional teams in the development of business-wide operational strategies. With your strong strategic and analytical orientation, coupled with your exceptional communication and collaboration skills, you’ll be a crucial asset to the business’ ability to establish its short, medium, and long-term plans in a highly dynamic industry.
What You Will Do
Support the development of long-term Card Payments strategy
Conduct research and analyses of operational effectiveness and processes for stakeholders
Align Sales-GTM, Products & Operations goals, processes, and resource allocation with the Card Present strategy
Assess market trends and competitors on Card Present business
Identify threats and opportunities on Card Present business
Present findings and projections, and recommended actions
Plan, implement, and manage proposed recommendations and projects
Monitor and report on Card Present projects
What You Will Need
A Bachelor’s or Master’s Degree in Business, or a related field
At least 7 years of experience in business administration, management consulting, or strategic planning
Excellent understanding of business operations and procedures
Excellent communication and interpersonal skills in order to communicate effectively with various levels of stakeholders and teams
Strong project management, organizational, and planning skills in order to delegate and juggle multiple tasks, make sense of a sea of information, and lay out strategies relevant to business growth
Outstanding research and analytical abilities in order to identify our products strengths, weaknesses, opportunities, and threats
Strong leadership skills in order to lead cross-functional teams in the development of business-wide operational strategies
About the Team
Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments).
Our Merchant Payments team is part of the larger Payments platform, and consists of passionate engineers based in Jakarta, Singapore, and Gurgaon. We run Southeast Asia’s leading financial platform for online and onsite merchants. It's our job to oversee all things related to empowering business owners, and to create a seamless and efficient payment gateway solution. We also take the time to understand our merchant-partners daily concerns and experiences in order to cater our services to resolve any hurdles and expand their operations. The big question that we’re always trying to solve is: How can we better improve our digital experience for our merchants-partners.
We've helped simplify payments for over 300,000 merchant-partners in our respective regions - from retail stores in town to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including one about enhancing direct interaction with our merchant-partners of a variety of businesses and their customers.
We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growth and well-being. Pre-COVID, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.
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