Duty Manager

Date Posted: Posted17 hari yang lalu
Salary:
IBIS STYLES
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

Job Description
  • Is responsible for assisting Assistant Front Office Manager in the overall day-to-day operations of the hotel whilst on duty.
  • At all times is expected to lead by example - their behavior, speech and appearance must be without fault. Their treatment of staff must be courteous and discretionary.
  • His/ Her guest service standards must be as the benchmark that set the levels to be attained by all hotel staff.
  • Ensures that all Front Desk personnel welcoming guests as soon as they arrive with great care and attention.
  • Encourages customer loyalty by building friendly, personalized relationships
  • Ensures that administrative procedures never take priority over guest relations
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and/or remarks; provides a response as soon as possible, respecting the Ibis 15-minute contract
  • Has an impeccable attitude which conveys the image of the brand and hotel


Work Experience
  • Same position in hospitality at least 2 (two) years.
  • Desire to progress within the Hospitality industry
  • Sparkling personality, positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team

Benefits
  • Optimal employee experience and healthy working atmosphere
  • Be a part of a Global community of Hospitality industry
  • Talent development opportunities
  • Corporate Social Responsibility activities

Related Jobs

Job Detail

  • Job Id
    29a2a6424a257c53
  • Location
    Jakarta
  • Company
    IBIS STYLES
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact IBIS STYLES

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.