Field Area Operations (ShopeeFood)

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta

Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Plan, set performance and productivity targets, and organise Driver Engagement activity (Area-based)
  • Manage weekly community database
  • Manage and provide Driver Engagement budget report (Area-based)
  • Manage and monitor Driver Engagement Agents daily activities
  • Provide Driver Engagement daily activities summary and report
  • Support management to maintain field team performance and productivity
Requirements:
  • Minimum 2 years of primary experience in engagement, sales and partnership
  • Possess excellent communication and interpersonal skills
  • Able to write and converse in English and Bahasa Indonesia to communicate with internal stakeholders
  • Excellent data and analytical skills
  • Excellent in presentation
  • Able to make decisions or provide solid recommendations - based on data and analytical thinking
  • Self-starter and ability to work well in fast-paced environments
  • Experienced in performing Ms Excel, Ms Power point, Ms Word, and other systems/tools to help implementation and tracking
  • Experience in strategy and consulting is a plus point
  • Willing to be placed in SDC ShopeeFood (Within Central Java & DIY, West Java, other regions open to discuss)

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Job Detail

  • Job Id
    2a62f40175f1779a
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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