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Job Description

Lead the Customer360 analytics and data model capability

Run solution management related to Customer360 with partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems

Communicate solution architecture details and roadmap to scrum teams who in turn will translate them into user stories and deployment plan

Demonstrate a solid understanding of the business processes, agent for change and recommend the right solution

Maintain the inventory and knowledge base on business processes, business capabilities and technical components along with other architectural artefacts e.g. data architecture and integration architecture

Brainstorm and negotiate effectively with various stakeholders to continuously come up with the best design and solution on customer360
Min. bachelor’s degree majoring in Information Technology, Computer Science, or any related field

Min 3+ years proven experience in Customer data management in CRM/exposure to big data/Hadoop technologies and analytical tools will be a plus

Having good knowledge in data related projects and skilled at modelling, mapping, and profiling with proficiency in data base

Strong business acumen with technical knowledge and a proven track record of driving innovation and architecture with a customer-first mindset

Excellent ability to solve complex problems and highly analytical person

Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.

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Job Detail

  • Job Id
    2c14334760e9b713
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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