Job Description

DepartmentOperations LevelExperienced (Team Lead) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Execute end-to-end project management process from planning to reporting with focus in process improvement and contingency plans
  • Sort out business priorities and maintain awareness of potential interdependencies with other projects and their impact
  • Responsible for communication to respective stakeholders coming from both internal and external parties, local & regional-levels for alignment process
  • Lead by demonstrating a clear understanding of operational process
  • Execute project evaluation review to assess project management results and metrics
Requirements:
  • Minimum 4 years of working experience preferably from Consulting (optional), Project Management, or Operational Excellence backgrounds
  • Able to communicate both verbally and written in English and Indonesian
  • Strong entrepreneurial mindset with strong skills in analytical thinking, problem-solving, and stakeholder management

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Job Detail

  • Job Id
    2d9e20c322b6915d
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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