JKT - Pro-Consul for British Consulate Bali and British Emba...

Date Posted: Posted9 hari yang lalu

Salary:

Bali

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Job Description

Job Description (Roles and Responsibilities)

Main purpose of job:

Working with the Vice-Consul and Pro-Consul, the job holder will provide assistance to British nationals in Bali and Lombok until November 2022 and to British nationals in Jakarta and the rest of Indonesia until 27 January 2023.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Assist British nationals in distress in Bali and Lombok across the full range of cases including hospitalisation, accidents, victims of crime, welfare, deaths, arrests and detentions. Liaison with partners and local authorities.
Oversight of public counter services including notarial and documentary services work, preparing and signing of documents, liaising with customers and local authorities.
General administration and support duties, including updating the online consular casework system, online appointment system, accounting for consular fees, office maintenance and support, payment of bills and basic accounts work
Responsibility for responding to complex public enquiries, including face-to-face, on the telephone and email/written correspondence by providing advice and assistance in accordance with FCO consular policy.
Processing and production of Emergency Travel Documents.
Liaison with the consular warden network, and other ad hoc tasks as requested.

Working patterns: The working hours are fixed though there can be some flexibility. At present staff are working from home but some office work is required occasionally.

This slot is located in Bali but there will be an option for the successful candidate to relocate to Jakarta at their own expense for the last 3 months of the contract. Otherwise they can continue to work remotely from Bali.

Essential qualifications, skills and experience

Approachable and empathetic with excellent listening and interpersonal skills. The ability to deal sensitively with difficult situations and people in distress.
A quick learner able to follow procedures and guidelines in making judgements and solving problems. Good attention to detail.
Strong IT skills, including using Microsoft Office programmes.
A good team player able to work flexibly within a small team
Strong organisational, prioritisation and time management skills. Able to work under pressure with limited supervision.
Fluent Bahasa Indonesia and excellent English language skills, both written and spoken. For candidates with English as a second language, certification at IELTS (or equivalent) level 7 or higher within the last 2 years is required. All skill areas (Writing, Speaking, Listening and Reading) must be IELTS score 6.5 or higher.
Ability to travel within Indonesia as needed.
Willingness to work additional hours during specific crisis situations (sometimes on a shift pattern working unsociable hours).

Desirable qualifications, skills and experience

Experience of a similar role in another Embassy, NGO or international organization would be an advantage
Previous experience working with the public in a customer service role
Experience of living in, or understanding of the UK or an English speaking country.

Required competencies Making Effective Decisions, Delivering at Pace, Communicating and Influencing, Working Together Application deadline Application deadline - day Application deadline - month Application deadline - year 25 April 2022 Grade Administrative Officer (AO) Type of Position Full-time, Temporary Working hours per week 39.5 hours gross (36.5 net) Region Asia Pacific Country/Territory Indonesia Location (City) Bali Type of Post British Consulate Number of vacancies 1 Salary Currency IDR Salary 8,421,732 Start Date Start Date - day Start Date - month Start Date - year 16 May 2022 End Date End Date - day End Date - month End Date - year 27 January 2023 Other benefits and conditions of employment

Comprehensive training will be provided to the job holder

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

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Job Detail

Job Id

2f4f5f4e84666935
Location

Bali
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female