Technical Support Engineer
Would you like the opportunity to work for a world class oilfield services company?
Are you passionate about providing complex technical solutions?
Be part of a successful team
As a leader in the oilfield services industry, Baker Hughes offers opportunities to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders.
Partner with the best
Technical Support Engineer is responsible for Post Sales support of Technical issue. This can include repairs (both returns and field), technical support or a field service or other service request. Develops an operational year plan for the own department activities. Suggests improvements in products, processes and procedures. Contributes to plan of larger unit.
As Technical Support Engineer you will be responsible for:
Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support -Resolves post sales Technical Issues. As the technical depth required to resolve an issue increase, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
Handles standardized project processes. Guidelines for choosing the right actions. Some latitude in ways of working and planning.
Handles targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
Fuel your passion
To be successful in this role you will:
Have high sense of responsibility and quick response.
Have excellent oral and written communication skills. Excellent interpersonal and leadership skills.
Have ability to influence others and lead small teams. Lead initiatives of moderate scope and impact.
Have ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.
Have a Bachelor's degree from an accredited university or college.
Have Minimum of 4 years of experience in Services
Have experience in Coiled Tubing
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working hours : 8-5
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.
