Job Description:
Life at Grab:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know our Team
The GDC Data Analyst team is a young/established/longstanding team responsible for Managing GDC reports and OKRs. We make an impact by analyzing and providing recommendations to Improve GDC Operation performance and deliver excellent services with our heart and integrity to become a one-stop solution as one Grab. Our team is made up of independent, strong, and competitive with solid support for each other with One Grab Spirit.
If you are looking for this opportunity then you should join our team!
Get to know the Role
We are looking for a Junior Data Analyst. We believe a successful candidate has analytical thinking and innovation, active learning, problem - solving, but if you believe you have what it takes then we’d love to hear from you either way. This role is required because we need you to respond and help us to decide a strategic decision by identifying interesting and important patterns in data and providing quick answers buried in tons of tables, graphs, and log files. In return, you will get an opportunity to be part of a Great Team.
Day-to-Day Activities
You provide GDC daily, weekly, monthly Reports from Zendesk, Queuing System, GrabKios, GMC Onboarding, and Project related with all verticals
You are responsible for analyze and giving recommendations to achieve GDC OKRs
You will send daily reminders for Backlog Ticket, 6H Ticket, and many more
You will manage GDC Headcount and Schedule including Virtual GDC
You will manage Vendor related to GDC such as Queuing system and Virtual GDC
You will collaborate with GDC Leads, Grab Support function, GrabKios , Regional Voice Team, and others related vertical
The Must-Haves
Have a personality align with Grab culture and Grab 4H ( Heart, Honour, Hunger, and Humility )
Minimum qualifications for the role S1 from any major
Technical Skills required for the role Ms.Excel, Ms.Power Point, Ms.Word, Gsheet, Gslide, Gdoc, Gform, have basic knowledge Troubleshooting with Computer / Laptop and System, Analytical Thinking, Communication Skills, Presentation Skills, English )
Overall years of experience 1 Year
Our Commitment:
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries
Join us today to drive Southeast Asia forward, together.
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