Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Client Advisory and Services with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Asset Management Indonesia Client Advisory and Services is proactively supporting business, sales and servicing activities to Institutional Clients, which consists of providing administrative support to clients’ transaction activities, managing and administering data related to business and sales activities, as well as preparing the data for business data dashboard and reports for sales and business making decisions, supporting sales people in securing and growing the clients base, including the coordination with internal stakeholders and preparation of sales proposal and presentation materials

What motivates you?

• You obsess about customers, listen, engage and act for their benefit

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• University Degree graduated.

• Minimum 3 years experience as a capital market client servicing / sales support experience in asset management

• Fluent verbal and writing communication in English and Bahasa

• Strong orientation in team working in corporate culture

• Strong skills in data analysis and management, minimum through excel spreadsheet program. Skills in various data analytic and management program such as VBA, Python and SQL will be plus points

• To possess knowledge in finance and Indonesian capital market

• Demonstrated attention to details whilst sourcing, analyzing and preparing data into business report/data dashboard which is utilized by business teams.

• Demonstrated quality and accuracy in all work aspects

• Demonstrated capability in managing works prioritization and well time management

Nice to Haves:

• Demonstrated ability to be flexible and exercise judgment in a changing environment

On the job you will:

1. Involving in sales communication and interactions with clients, especially in supporting Sales Team to achieve targeted business and sales numbers achievement

2. As a point of contact in daily routine activities related to sales, such as receiving clients’ ad-hoc queries and requests, as well as sourcing and collecting data and information related to operational aspects, e.g portfolio and transactions. Ensuring clients’ queries are attended timely and coordinating with Sales-People in providing the responses on timely manner

3. Supporting in sales and business events/programs such as business-roadshows, sales campaigns, clients-gatherings and other sales activities which are held to strengthen clients relationship and campaigning investment products/solutions to clients

4. Supporting in materials preparation related to business/sales presentation and ensuring quality, accuracy of data/info presented within, as well as securing compliance clearance and approval

5. Supporting in documentation and minuting business/sales meetings/interactions, as well as ensuring effective records administration to maintain convenient record-retrieval

6. Supporting in data, document, report and correspondence preparation required by clients/prospective clients in each deal bidding/request for proposal/request for information/due diligence

7. Supporting new clients’ on-boarding process, including ensuring clients’ submission of all required data/documentations in KYC (Know Your Customers) due diligence process

8. Ensure the timeliness and quality/accuracy of clients’ routine report distribution submission

9. Supporting data and business reporting system development by working across teams

10. Supporting analysis and reporting of clients’ transaction activities, including clients’ investment performance analysis and informing to business teams through business data dashboard/report

11. Supporting data and information preparation required in ad-hoc business/sales project

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success

• A bold ambition and set of goals to be a leader in driving transformation in our industry

• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .