Date Posted:
Salary:
id
Apply Now Whatsapp to Friend Save This Job

Job Description

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed. Responsibilities:
  • Make sure the letter correctly and clearly
  • Create Claim Manual Letter (DCL Minor Letter, PPH Payment Letter, Death & Non Death Payment Letter, Death & Non Death DCL Letter)
  • To process claims letter based on SOP or guideline as standard level agreed
  • Have coordination with QV and Claim analyst for any unclear information in system (if any)
  • To response email/complaint regarding the case handled within 1x24 hour (including in CRM)
  • Support to reduce/minimum error related correspondence
  • Add hock project (to participate in the project assigned by company
  • Active give any input related to the correspondence process to make efficiency/simplify process
  • Achieve the target productivity daily as agreed
  • Update WG in area correspondence
  • Ensure daily Document Management work
  • Ensure daily interaction via Email and/or CRM work items are proceed correctly and having high standard and accuracy
Job Specification: Qualification
  • S-1 in Administration
  • Pleasant personality, good attitude and good team working
  • Action-oriented and customer oriented
Experience Minimum 1 year experience in claim, with preference in health insurance or life insurance Knowledge Technical Knowledge :
  • Basic computer knowledge (Word and Excell)
  • Have a general knowledge on daily work procedures
  • English literate
Interpersonal Skills :
  • Diligent, helpful, result oriented, communication skills, confident, good emotional control, analytical, good time management and able to create pleasant working atmosphere

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

Related Jobs

Job Detail

  • Job Id
    35c7f394fc447c8b
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.