Deliver fast and excellent solutions to customers.
Establish and maintain relationships with customers.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, explaining the best solution to solve the problem, following up to ensure solution.
Coordinate with different departments to create a seamless experience for customers.
Attracts potential customers by answering product and services questions, suggesting information about other products and services.
Minimum diploma or final-year student
Able to work full time for 3 months
Service-oriented and a good listener
Well organized, capable, and practiced in handling complex and multifaceted tasks
Memiliki pengetahuan tentang Sistem Operasi Windows, Linux dan MacOS.
Memiliki pengetahuan untuk mengatasi masalah hardware, software dan jaringan komputer.
Excellent organization and time management skills.
You will be part of our Cisco Customer Experience Graduate Program (CXGP), a program for young talentâ¦