Enterprise Key Account Manager

Date Posted: Posted30+ hari yang lalu

Salary:

GO-JEK

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

October 12, 2021

About The Role:

If you’re looking for a place with dynamic, high analytical thinking and have passion to grow the industry through leveraging the digital platform/technology, look no further. As our Enterprise Key Account Manager, you’ll be in charge to develop long-term relationships with a portfolio of major & strategic merchants, lead engagement, provide best-fitted Gojek solutions that will generate sales, and to lead game plans to enable delivery of joint business plan/target. Working closely with Sales Strategy, Sales Planning, Products Team, and others key stakeholders, you’ll take the wheel in developing Enterprise business for Gojek.

What You Will Do

Obtain in-depth and robust understanding of both Gojek & merchant’s business needs / issues, at the same time act as a consultant for each merchant by providing business solutions through Gojek products portfolios and build strong pipeline to achieve target
Work closely with merchants, includes approaching the new merchant and maintaining good relationships between GO-JEK and our merchants
Develop end-to-end joint business plans, monitor merchant’s performance versus target, create sales forecast based on Gojek’s plans & campaigns, assess competitive benchmarking, and anticipate potential business challenges
Create account plan for each merchant, recommend the expected support to close the revenue gap or potential improvement, represent merchant internally in Gojek, and utilize all available resources to manage the merchant's requirements as well as to coordinate with the other teams to support sales & business development strategies
Take responsibility for all services that Gojek delivers to each account, become the single point of contact from Gojek for engagement, project delivery & troubleshooting efforts

What You Will Need

Minimum Bachelor’s degree in any major (Especially Marketing, Business, Economics or Communications
At least 4 years of relevant work experience in handling enterprise accounts, solid experience in handling F&B, retail and/or groceries industry is a plus
A passionate, tech-savvy, self-starter, keen learner with an entrepreneurial mindset
Strong ability in leverage analytical capability to manage conflict and find resolution
Good presentation skills including ability to present to top decision makers or senior management
Good negotiation and deal-closing skills
Proficient in English (verbal and written)

About The Team Our Enterprise Key Account Manager, part of the broader Operation & Sales team based in Jakarta, Indonesia. We help our Enterprise merchants to grow through a consultative approach, starting from understanding the need of industry as well as the influencing factors that drive the growth, identify pain points of the merchants, and develop the solutions according to our comprehensive understanding of the merchants. Our deliverable is very important to GoJek since the merchants that we manage are strategic, hence, the success of our role will help to strengthen GoJek's reputation in the industry. Developing our business by helping our merchants to grow is our mission. We have done a remarkable achievement by providing various GoJek services to our merchants that have given a positive impact to our merchant’s business during this pandemic situation. We always think about how the partnership with our merchants could be brought into the next level that would give mutual benefit for both parties. Hence, we keep the motion with our merchants to work, collaborate, align and to achieve the objectives together. Since we, as a team, are having the same vision; We work in happiness, transparent, communicative, and always willing to share our thoughts/experiences whenever one of the team members needs help at work. Looking forward to you being part of our family!

Related Jobs

Customer Service Agent

Jakarta - Posted20 hari yang lalu

Apply Now

Build strong and lasting relationships with customers and provide second-to-none customer service. Take full responsibilities and end-to-end ownership ofâ¦
id -

Apply Now
Customer Service Supervisor

Tangerang - EmployerAktif 7 hari yang lalu

Apply Now

Problem Solving, able to work quickly. Experience min 3 - 5 years as a Team Leader / SPV in the Customer Service Team.
Baru Product Marketing Intern (APP)

GO-JEK

Jakarta - PostedBaru dipasang

Apply Now

As part of our Product Marketing Vertical, we are looking for a dynamic, motivated individual to assist with the brand building and product marketing of APPâ¦
Baru Logistics Supervisor

Batam - 6 hari yang lalu

Apply Now

In this role you will guide a team of team leads and hourly personnel who are responsible for the logistics execution area in all facets of materialâ¦

Job Detail

Job Id

3624baf2d0459ba5
Location

Jakarta
Company

GO-JEK
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female