Record, document and manage administration of user service activities via Freshdesk.
Solve customer problems and provide win-win solution) for customer issues.
Experience setting up call center.
Automate things that can be automated, for example: if one internet provider is down, setup a failover to another internetâ¦
To perform preventative maintenance for those customers who signed Service Contract with our company.
To perform Pre-Delivery Inspection for all incomingâ¦
