GSOP Manager

Date Posted: Posted30+ hari yang lalu
Salary:
DHL
Jakarta
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Job Description

Roles:

  • Lead and manage Global SOP and GIMS ISO in the country and coordinate with AP Regional team to achieve compliance .
  • Lead and manage specific initiatives within the Country Network Operations domain. Responsible for delivery of the benefits on time, and to the agreed deliverables resulting in a positive impact on operations performance.

Responsibilities:

  • Ensure compliance with Global SOP & ISO
  • Lead Global SOP GEMBA reviews and audits at a country and facility level.
  • Global SOP and GIMS: Ensuring that processes needed for the creation and upholding of a Global SOP & GIMS is established, implemented and maintained.
  • Report consistently to Country management and leadership on the performance of the Global SOP & GIMS and raise attention to any need for further action or involvement within these processes.
  • Assuring the promotion and increasing awareness about customer requirements throughout the organization.
  • Participate in Global SOP workgroups ensuring that the regional position on all matters relating to Global SOP are fully represented and Global agreements are implemented in the region.
  • Provide subject matter expertise with developing tools to the business improvement.
  • Recommend to recruit or outsource staff/ consultants when necessary, with agreement from manager
  • Manage business and project risks, including the development of contingency plans according to the needs of the programs/projects being managed
  • Act as a trouble shooter to provide advice and support to ensure programs/projects are completed on time, within budget and to the agreed specifications Provide support to country Global SOP/GIMS coordinators and champions as required.
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
  • Develop team spirit and multitasking capabilities within the team.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of the group’s objectives and targets.

Requirements:

  • Bachelor Degree or equivalent, preferably in a business, transportation and/ or project management-related discipline.
  • Ideally previous experience gained with DHL with a comprehensive knowledge of the DHL Express network
  • Fluency in spoken and written English
  • Broad-based computer knowledge with a good understanding of information systems needs relating to the express courier industry.
  • Good understanding of transportation, express, ground operations and standards in the region
  • Well-developed project management skills, prioritizing and analytical skills with strong business acumen.
  • Proven ability in report writing: able to prepare analytical reports, highlighting and interpreting key business information
  • Highly motivated, initiating, good team member
  • Flexibility in operating style and attitude
  • Diplomatic, tactful, patient and sensitive to cultural differences
  • Excellent communication skills in the areas of presentation, negotiating and influencing skills
  • Positive and contributory attitude, total dedication to all customers

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Job Detail

  • Job Id
    3d7ab23a6e2d3823
  • Location
    Jakarta
  • Company
    DHL
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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