IT Support

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
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Job Description

RESPONSIBILITIES
  • Setup, configure, and migrate ERP system on client site.
  • Study existing ERP system to maximize product strengths and weaknesses.
  • Conduct a technical training about our product to clients.
  • Provide technical support and issue resolution, including via chat, e-mail, phone call, or direct to client site.
  • Ensure IT support requests are resolved or escalated in a timely manner
  • Ensure IT Documentation is kept current and accurate.
  • Collaborate and work closely to sales and marketing team.
  • Create video tutorial material and Webinar.
  • Conduct software testing and analysis.
QUALIFICATIONS
  • Candidate must possess at least a Bachelor's Degree in Information Technology, Information System, or Computer Science.
  • Preferably have working experience at least 1 years in the related field.
  • Good communication skills is a must.
  • Knowledge of how ERP, OMS, WMS, and CRM system works.
  • Willing to learn a new ERP, OMS, WMS, and CRM system.
  • Ability to analyze and troubleshoot software and hardware problems.
  • Good knowledge of API, Database and Web-Apps is a plus.
  • Proficient in written and verbal communication in English or Mandarin is a plus.

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Job Detail

  • Job Id
    3f2d6ea85eb1f0da
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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