Service Engineer

Date Posted: 12 hari yang lalu
Salary:
Jakarta

Job Description

Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.


As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines at Jakarta, Indonesia. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately {insert number of annual days travel} of days of {specify domestic and/or international} travel, as you will be providing hands-on assistance at customer sites.

Your responsibilities

  • Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
  • Identifying opportunities to develop new service applications, equipment and method.

Your background

  • Sound engineering background (Bachelor’s degree or higher) and a minimum of 2 years of practice within field of experience
  • Excellent skill in electronics, mechatronics (fine mechanics and computer skills are good to have)
  • High focus on customers and their needs.
  • Ability to apply structured and methodic work style during increased pressure to act.
  • A collaborative, solution-focused approach and strong written and spoken communication skills.

Benefits

  • Life insurance
  • Medical insurance
  • Flexible work practices
  • Transportation

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.

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Job Detail

  • Job Id
    406aafc8daea8400
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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