Date Posted:

Salary:

Work in collaboration with Business Team, Product Team, and IT Team to conduct detailed business process analysis and document Partner’s business models and requirements
Maintain service integration guides and implementation best practices
Handle pre-launch communication, and collaboration with Business Team to ensure smooth onboarding for clients
Act as main technical point of contact for all implementation-related activities throughout the integration lifecycle
Facilitate setting up test accounts, provide technical development, and guide the Merchant through testing and pre-launch activities

Qualifications

Minimum of 2 years experience in partner/merchant integration/merchant support and troubleshooting
Familiar with API,Integration, testing and business process flows
Required skill(s): communication, microsoft excel, negotiation, tech related troubleshooting
Strong interpersonal and communication skills with the ability to communicate effectively.
Display strong ability to drive problem-solving, identify root cause, analyze data details to take appropriate actions.
Ability to learn processes