Date Posted:
Salary:
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Job Description

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities:

    • Handle 7*12H high volume live chat and other online tools.
    • Provide accurate, valid and comprehensive information.
    • Follow communication procedures, guidelines, and policies.
    • Support other business units with customer liaison, accurately document customer requests.
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution.
    • Go the extra mile to engage customers.

Requirements:

    • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
    • College degree or above.
    • Native Indonesian, and advanced English speaker.
    • High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit.
    • Ability to work under pressure, strong communication skills and exceed beyond expectation.
    • Passionate for customer service industry and can accept to work under different work shifts.
    • Positive about the crypto industry.
    • Experience with P2P is nice to have.
Working at Binance
  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire

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Job Detail

  • Job Id
    4879ed3b524a51c9
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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