Essential Responsibilities
Serve as the primary GE on-site or mobile Technical representative before, during, and after the Aircraft enters service
Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned jet engine product lines
Perform duties as the FSE for all assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of GE products
Review effectiveness of maintenance actions to identify training needs
Apply Six Sigma / LEAN analytical tools to assist the customer with proactive reliability and management or procedural improvements
Assist customer with improving reliability and reducing cost of ownership
Provide single point of contact to the customer, customer team, and all other GE stakeholders
Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
Assist customer with spare parts ordering, issues resolution, and RSPL provisioning
Provide recommendations on proactive maintenance based on engine data trend shifts.
Qualifications/Requirements:
Bachelor’s Degree from an accredited college or university (or High School Diploma / GED with preference in Aerospace)
Minimum of 2-3 years of experience in Aerospace engineering or Airline operational support
Ability and willingness to travel for months at a time to various locations, as required
Desired Characteristics:
Bachelor’s Degree in Aerospace Engineering or similar
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Demonstrated proficiency in repair troubleshooting, shop operations, and testing of jet engines
Ability to make formal presentations to all audiences
Ability to work with all levels of maintenance, engineering, and management
Project management and Lean 6 Sigma / Green Belt experience
Demonstrated ability to lead and influence customer and peers
Fluent in English – proficiency in local language
A&P or LAME certification
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Relocation Assistance Provided: No
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