To assist guests and ensure their stays at the hotel are comfortable and an experience to remember.
Having a positive attitude towards work, be self-disciplined and self-motivated, and set a good working example for all sub-ordinates.
Responsible for the daily organization of the section.
Contribute to overall operational efficiency by performing relevant duties as assigned.
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
Establish good public relationship with all guests.
Provide guests with the most accurate and up to date information at all times.
Provide services and information to guests that are the most accurate and up to date possible, and are delivered to the guest in the most meaningful way.
Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
Work Experience
Minimum 1 year of experience in the same position
Positive spirit of conquest attitude
Highly motivated, ability to work under pressure
Benefits
Optimal employee experience & healthy working atmosphere
Be a part of global community of hospitality industry
Opportunity to join Accor hotels Development Program