Job: Operations
Primary Location: Asia-Indonesia-Jakarta
Schedule: Full-time
Employee Status: Permanent
Posting Date: 21/Jan/2022, 3:35:28 AM
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
Generic Responsibilities:
Ensure that processing and decision making as per the Departmental Operating Instructions manual and within the Timeliness and accuracy standards specified.
Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
Applying SCB values at all times
Compliance with all applicable Rules/ Regulations of both in Country and Group
Policies
Participate in and support the Bank's effort in combating money-laundering activities by ensuring compliance with the Group's standards and regulatory requirements pertaining Money Laundering and KYC, and exercising due care and diligence on matters related to that in day-to-day operations, transaction monitoring, reporting suspicions, implementing new requirements, provide support to superior and subordinate
Exercise sanction checking to mitigate risk and comply to Group Policy
Able to support other operational function within team as back up
Able to be an acting of Head of Payment Operations
Business
Ensure that the Delegated Authority (DA) is adhered to without any deviations.
Key Management and Key Control for all custodians to be updated.
Ensure dual control for all transaction processing
Processes
To manage all processing and its related functions undertaken on behalf of the bank and/or customers to be expeditiously and accurately executed so as to maintain a high standard of customer service as well as to avoid any monetary loss.
All processes to be in line with CMO Policy.
To ensure that the quality and delivery of all processes perform by the team meet the minimum standards and requirement.
Ensure that DOI to be updated/ current and fully complied with.
Authorized signatory within own unit to be updated, periodically
To ensure the signature & fax indemnity verification on customer instruction has been done by Counter team.
To ensure proper daily balancing and control for payments related
People and Talent
Manage and motivate staff through guidance and support by being role model for the team.
Q12 Impact plan to be completed / implemented within the agreed time frame.
Appraisal must be completed for all staff within agreed time frame
Risk Management
To adhere strictly to any of Bank’s regulation especially related to Payment Section.
AML procedure to be complied with and all reporting as per Group requirement must be done within the agreed time frame.
Units must be in audit preparedness / ready at any point of time.
To identify and report all exceptions on non-compliance with standard controls. To identify and report all weaknesses inherent in the standard controls. Process risk review for the unit must be reviewed within the agreed time frame.
No reconciliation shortfall / backlog in Payments.
Escalation Policy to be complied with.
Having security awareness in working area
No sharing password in system access to anyone
Keeping customer data confidentiality
Governance
To support Head of Payment Operations and Head of Cash Management Operations ID in carrying out any special projects / task.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
All Departmental Heads, Managers and Officers of the bank covering CSG, Solution Delivery, OCC, Transaction Banking, Financial Market, Securities Services, Financial Controls, Information Technology, Finance,
All Departmental Heads, Managers and officers in Consumer Banking and SME.
Business Continuity Manager
All Heads, Managers and Officers and support function in Chennai
External
Customers of the Bank
Other Correspondent Banks
Our Ideal Candidate
Strong Managerial and Interpersonal skills and leadership qualities with an ability to supervise teams
A sound knowledge of local and international payment, clearing and collection methods and settlement arrangements. A thorough understanding of SWIFT and local clearing and collection systems will be a plus.
Sound Knowledge of foreign exchange, and relevant banking regulations
Good knowledge of the business practice and standards of the overseas group offices and correspondents
Fully aware of associated Operational Risks
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
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