We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details
Account Executive (6 months contract, convertible to permanent)
South Jakarta, Indonesia
Kantar is the world’s leading evidence-based insights and consulting company. We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks, our innovative analytics and technology, we help our clients understand people and inspire growth.
Purpose of the role
Assists the Associate Account Manager (AAM), Account Manager (AM) or Senior Account Manager (SAM) in managing client requirements
Role deliverables:
Client Management
Conducts standard checks to ensure that deliverables are error-free
Prepares top line reports or regular deliverables for submission to clients
Assists in the preparation of summaries in the top line reports
Joins AAM/AM/SAM in discussions with clients and takes down notes on their needs/study objectives
Discusses details of client’s requirements with AAM/AM/SAM
Keeps AAM/AM/SAM updated on the status of client requirement
Prepares presentations for clients (TNS template, legend, animation, summaries, comments)
Does internal follow-up within 1 week after presentation
Schedules internal meetings with Operations team to discuss timetables for each client requirement.
Ensures that client is billed for the total cost
Conducts desk research to enhance analysis of data.
Documentation and Presentation
Archives all working files for security measure
Documents internal and external minutes of the meeting
Responsible for accomplishment of internal forms such as database forms, World Panel Online (WPO) forms
Assists in the preparation of the final report
Coordinates with client on date of presentation
Attends and assists AAM/AM/SAM during client presentation and meetings
Coordinates internally with Admin/Finance on the requirements of the subscription
Facilitates sending of Customer Satisfaction Survey to clients in coordination with Executive Assistant
Scope of the role:
Relationship with Clients:
Understands what is the level of service committed with the clients
Learns and understands the market of your clients (structure, major trends, main players, latest launches, key initiatives)
Understands the current business issues
Be in the loop of client news
Participates in client briefing sessions
Practices good face-to-face communication with client contacts
Relationship with Operations:
Handles itemisation
New launch update
Direct contact with OP team to solve all problems related to diary and database (DB re-run, itemisation renew)
Maintains close coordination with the related Dictionary handler (DE)
Creates a database delivery schedule and adheres to it
Uses and help develops software applications (ie. Macros…) to handle dataset efficiently
Ensures that data requirements are met.
Knowledge and skills required:
College degree in any of the following – Communication Research, Marketing, Statistics, Math, Economics, Management, Psychology or any related discipline.
Knowledge of various statistical and analytical techniques and/or tools is an advantage.
Proficient in MS PowerPoint, Excel and Word
Demonstrates intellectual and professional integrity.
Good networking skills and service orientation.
Innovative, adaptable and flexible.
Able to work independently with minimal supervision.
Articulate at conveying ideas, both oral and written.
Good presentation skills
A fast learner, good in numbers and attentive to details
Experience: 1-2 years or Fresh graduates are welcome!
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.
Location
Jakarta, Menara Standard CharteredIndonesia
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
A2B Outsourcing is looking for an experienced *Virtual Assistant* who will handle an Australian-based client.
Checking Australian Business Numbers of Providers.