About the Role
Roll up your sleeves and climb on board if you’re ready to be our next District Head Balikpapan. As our District Head, you will play a pivotal role in curating and deploying strategies as well as doing analytics at the District and finding local insights. You will work closely with the sales, marketing, operations, and business analyst teams in your day-to-day tasks, and also develop and maintain strong relationships with the government, merchants, associations, and various communities. On top of that, you will work collaboratively with all troops in the district as well as collaborate with the Region team to oversee overall operations and ensure strategic implementation including product changes and ensuring that everything that transpires is aligned with Gojek's goals &values.
What You Will Do
What You Will Need
About the Team
Our District team, a subsidiary of the Operations & Sales Region East Indonesia, consists of more than 30 people across the region.
One of our main goals is to strengthen our market share in the SEA market, combining strategy with local insights to propel our business onwards and upwards. We are in charge of maintaining a holistic view of Gojek within the District team, constantly striving to better understand the region's issues from the ground up and provide tech-based solutions and actionable steps forward. We also collaborate with internal (Product Management and other cross-functional teams) and external (driver-partners, merchant-partners, and customers) stakeholders to keep a holistic view of Gojek, we strive to understand the region's issues and work to solve them with on-point actions and deliverables. Lastly, We ensure our platform is at the top of the minds of consumers at the same time improving our partner's life (drivers and merchants) and their experiences using our services.
In the past, our team has worked on projects predominantly surrounding our driver-partners - their experiences using our services, their life cycle, their engagement with the company, and growing our driver-partner family, among other things. One of our favorite projects was a collaboration with the Gojek foundation to hand out scholarships to some of our driver-partners. More than establishing Gojek as the most trusted partner in the Region (and beyond), we want to make sure our driver-partners genuinely enjoy being part of our family and work to make sure they understand how appreciated they are.
It’s indeed a lot of work but we believe we work for the greater good hence we always feel every day is challenging but satisfying. As of now, working from home has been a strange time for a lot of us, so our team has been taking time on our calls to trade advice on the best ways to keep sane with this new work setup. We’re made up of cycling enthusiasts, video game lovers, and talk show fanatics. Once COVID subsides, we’re excited to get together for our weekly in-person hangouts once again.