Conduct requirement gathering and create user stories documents
Scope and prioritize activities based on business and customer impact
Work closely with stakeholders from Marketing, Engineering, Data, Design, and other Product teams to deliver new solutions and enhancement, activities include: sprint meeting, testing, and retrospective meetings
Involve in creating go to market plan for both B2C & B2B
Be curious to know more about Transport domain, and Traveloka's business operations
Able to do complex analysis, identify additional relevant data point and extract insight to obtain understanding of the users, product metrics, and latest trend with minimum supervision.
Act as a product evangelist to build awareness and understanding
Perform issue managements to ensure all issues are logged and resolved in a timely manner
Service Assurance; Customer Service; Admin & Support;
Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offerâ¦
Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology.
At least 1 year(s) of working experience in the related field isâ¦
Previous customer service experience in logistics and supply chain will be an advantage.
Build strong and lasting relationships with customers and provideâ¦