Baru Application Support

Date Posted: Posted6 hari yang lalu
Salary:
Jakarta
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Job Description

Support information for proposed solution of application problem

Initiate problem escalation to manager/supervisor

Handle and execute technical changes required to solve customer application problem

Support technical information for RCAs

Support information of identification and escalation regarding application problem and operational issue

Support deployment and implementation of new product/campaign/promo from business user into production system

Monitor retention data (backup) running properly

Support and perform UAT with business user for new product, system or software release before implementation or deployment in production system

Handle daily tickets and complaints

Submit RFC and aware of any changes in the application
Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

At least 1 Year(s) of working experience in Telecommunication & Information Technology

Good knowledge and familiar with:
HTML, MySQL

Operating System: Unix/Linux, Windows

Middleware, Weblogic, SQL

Good English communication skills (written and oral)

Willing to work on customer site

Willing to work shifting (24/7)

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Job Detail

  • Job Id
    55d49e81d6dbeec5
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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