Baru Operations Program Manager, Lending

Date Posted: Posted3 hari yang lalu
Salary:
Grab
Jakarta
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Job Description

Job Description: Life at Grab: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know our Team:
Grab’s lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credits to drivers, merchants, and passenger in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible. The GFSA team is responsible for end-to-end conceptualization, design, development, execution, and ongoing management of all lending activities in its focus markets and segments. Get to know the Role: We are looking for a Operations Program Manager to lead end-to end development and management of driver and merchant lending programs in Indonesia. We believe a successful candidate has significant experience of lending business build drive, industry expertise and local market depth as part of our team, but if you believe you have what it takes then we’d love to hear from you either way.
The Day-to-Day Activities:
  • Part of a team exploring new product opportunities at GrabFinancial Indonesia
  • Front-to-back-office operations (disbursals, communication, risk management etc)
  • Liaise with internal teams i.e. commercial, credit, legal, compliance and tech in order to service existing clients
  • Set up and manage workflow to onboard any prospective new clients (i.e. develop on-boarding process, key documents, MIS and reporting)
  • Provide data backed insights on business operations to improve operations efficiency
  • Work closely with the engagement team, commercial team, client representative to deliver special projects
  • Lead in-country technology / digital implementations like RPA, and FinTech related solutions
  • Drive in-country coherence through knowledge sharing, creating metrics and track performance of each segment
The Must Haves:
  • A recognized Degree qualification, preferably in Business, Finance, Operation Management, Economics, Computer Science and Engineering)
  • Strong leadership skills
  • Min. 6 years project management and/ or operations excellence roles such as digital process optimization
  • Able to make key business decisions or provide solid recommendations based on data & analytical thinking
  • Able to plan, design and implement viable operation processes independently or within a team environment.
  • Staying abreast of the key financial services operation trends and application of financial technology (including but not limited to BlockChain, RPA, Machine Learning, IOT)
  • Able to evaluate the existing processes and continuously innovate and optimise the operation efficiency
  • Firm understanding of the local financial regulatory environment, compliance and customer due diligence process
  • Strong analytical, interpersonal, written, and verbal skills
  • Intelligent, motivated self-starter with strong interpersonal skills and work ethic
  • High levels of adaptability, comfortable with ambiguity and working in a VUCA (Volatile, Uncertain, Complex; Ambiguous) environment
  • Strong MS Office skills: MS PowerPoint, MS Excel.
  • Prior experience in eCommerce, Technology or Financial Services industry such as Retail Banks, Corporate / Institutional Banks, Insurance preferred
  • Prior experience in product management preferred
Our Commitment: We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab: Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.

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Job Detail

  • Job Id
    5631821c572e07ff
  • Location
    Jakarta
  • Company
    Grab
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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