Coordinate with with multiple team such as Data, Performance, Digital Marketing, Finance and stakeholders in preparing billing data to clients every month
Create monthly reports of billing data and contract related data
Familiar with excel (pivot, vlookup, if function) / willing to learn
Familiar with google suite (docs & slide)
Enjoy working with number and raw data
Having good analytical skills and able to multitask
Conduct other activities as part of âafter sales servicesâ and to maintain relationship with IDPâs current students & alumni.
Full-Time position(s) available.
Guiding call center employees through difficult issues, or handling issues that cannot be fielded by call center staff.
Report to the TBPS HIS Specialist.
You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints.
The day-to-day activities: