About the Role
Supporting Senior Manager of Internal Comms in actualizing Gojek’s objective of being a great place to work through excellent internal communications practices and programs and interdepartmental collaboration that create trust and inform and engage employees at all levelsWhat success looks like:Increased employee trust and satisfaction toward Gojek internal communications practices and transparent cultureImproved information intake and engagementMeasurement tools: HR/PAC employee survey, townhall surveys, and focus group discussion results, others
What You Will Do
Helping to manage HQ Internal Comms Center of Excellence in close coordination with Senior Manager of Internal Comms, including but not limited to:
Ensuring standardization of internal comms metrics across all Gojek business units in all operating countries through development of internal policies/playbooks
Supporting executive comms including emails and departmental townhall support, plus local internal campaigns and other comms, as well as amplification of global comms/campaigns (global campaigns, anniversary, etc.)
Coordination with all corporate and PDG functions on development of internal comms content for distribution on internal comms channels (e.g., business round-ups, organizational programs/announcements, townhalls, etc.)
Internal channel and content development, management, monitoring, evaluation, and content development through channel innovation and optimization, namely support of oversight of Life at Gojek email account management, Zoom, Slido, Slack, plus new intranet project
Assisting with high-level special projects that are urgent in nature (e.g., rebranding, crisis, etc.)
What You Will Need
Excellent English and native Bahasa (written and spoken), as determined through Gojek written assessment and interview
At least 5 years of experience in comms or related area
Strong writing, communication, presentation, project management, and people engagement skills; managing up capability; multitasking proficiency; vendor management; crisis experience; and alignment to fast-paced speed of business
Challenges: managing senior stakeholders; assisting with high-level special projects; developing company comms with short runways and multiple stakeholder involvement/approvals; continuing to build on an Internal Comms foundation for Gojek
Bonus Points If:
Overseas graduate and/or international scholarship recipient (AMINEF, Chevening, etc.)
Well-versed in G Suite interface (E-mail, Doc, Slide, etc)
Experience with channel management of Slack, Slido, Zoom, Workday, and/or other similar tools
Basic to intermediate graphic design and photography skills and/or deep familiarity with the processes
About the Team
We are a small yet mighty team, where the contribution of each member is paramount to our overall success. We learn by doing, by asking questions, by rising from failures, by exploring and implementing new ideas of excellence, and by depending on each other. We work directly with CEOs and senior leadership across Gojek as well as GoTo Group - one of the few teams in the org strategically positioned to do so - to create a culture of transparency and information sharing. And collaborating across the various teams in our org is something we do daily - there is no shortage of meeting new colleagues!
Keeping employees informed and motivated is our goal, and we do this by creating informal yet informative townhalls, devising clear and catchy emails, and building a comms bridge between leadership and the org teams. In short, we create internal materials that you’d want to read and see.
Come and join our huddle!
P.S. And yes, we have team Happy Hours! They are a respite from the busy work day and to enjoy each other’s company.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.