Ericsson Country Unit: Indonesia
Location: Jakarta
Travel Required: Up to 10%
Open to external referrals: Yes
Background Checks: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check
Be part of the team:
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
Our Exciting Opportunity:
We are now looking for a Technical Authority Expert to be responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its respective domain
You will:
Develop & maintain solutions based on automation use case candidates.
Investigate the possible source of problems for the automation components
Improve and drive recovery processes
Provide domain expertise to domain support and automated operations team
Provide domain expertise to automation and analytics team to support analytics and automation use cases
Develop, maintain & improve automated Service Delivery methodologies.
Perform trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the service
To be successful in the role you must have:
Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
Good understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services
KPI formulae, KPI degradation and KPI troubleshooting
Analytical and synthesis capabilities
Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment’s
Good Understanding of Machine Learning, Artificial Intelligence & Cloud technologies
Good understanding and working knowledge of Scripting
Detailed knowledge of Services and customer segmentation
Core and access network performance / configuration parameters and their interpretation and usage.
Experience in Automation as is a strategic necessity, take ownership to deliver services that our customers value and will promote
What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.
Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.
We are proud to announce at Ericsson Indonesia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. \
Ericsson Career: Hiring Process & prepare for your interview
Learn more about our hiring process for when you apply for a job at Ericsson. Here you find tips on how to prepare for your interview and about next steps.
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