Business Operations Analyst

Date Posted: Posted18 hari yang lalu
Salary:
Jakarta
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Job Description

About the role:
As a Business Operations Analyst, you will play a key role in developing and driving the services that Aspire offers to its clients.

What will you be doing?

Operate back-end processes of our tech platform, such as activating services for customers, process card requests from customers, invoicing of customers, etc.

Be responsible for a part of the business ops KPIs / metrics

Resolve problems with customer accounts

Interact with customers via phone or email

Liaise with different departments to solve issues

Refine operations processes and internal reporting tools

Work with the Operations team on daily activities and special projects
Bachelor's degree with outstanding academic records

Excellent command of English both verbal and written - English is main language used in the company and with clients

Min. 6 months internship or working experience

Able to work independently in a fast-paced, demanding environment - you are reliable and customers can count on you to do the job well

Can focus on a task and remain attentive to detail

Willing to learn and grow with the company - we’re growing fast!

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Job Detail

  • Job Id
    5e714f49d6d8a6e0
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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