Customer Service Desk Staff

Date Posted: Posted19 hari yang lalu
Salary:
Balikpapan+1 lokasi
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Job Description

Job Descriptions:
  • Handling Customer inquiry, request, complaint and handover process.
  • Dispatch and coordinate customer's complaint with relevant department for best solution.
  • Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure (SOP).
  • Manage and record the customer's transaction daily basis in accordance to establish standard (if any).
  • Contact Customer to update the resolution to measure the customer satisfaction
Job Requirements:
  • Minimum Bachelor Degree in Management.
  • Minimum 3 years of working experience in customer service/relation fields.
  • Computer literate of Ms. Office with intermediate-level skills.
  • Good communication skills.
  • Excellent coordination skills.
  • Willing to be placed in Balikpapan.

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Job Detail

  • Job Id
    64b4146aab509cfc
  • Location
    Balikpapan+1 lokasi
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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