Recruitment sector： Onsite
Duty stations： Indonesia
Required Skills
· Minimum diploma or D3 from IT Background
· Meticulous with documentation experience
· 1 to 2 years of working experience in IT and operations support
KEY RESPONSIBILITIES:
· Responsible for first and second line support of dealer management system
· Assist external resellers or dealers with issues on the software
· Manage service request and changes to the software
· Archiving document (CR document, IT Request Document, Contract Document etc)
· Understand the BRD (bussiness process), includes business change, new requirement and risk control
Unique Identifier: mts2018_0135
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