Assistant Front Office Manager

Date Posted: Posted20 hari yang lalu

Salary:

Central Java

Uraian Tugas

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Assistant Front Office Manager.

Job Description

The Assistant Front Office Manager is in charge of front office department in case of The Front Office Manager is on leave.
Conducts shift briefings to ensure hotel activities and operational requirements are known
The Assistant Front Office Manager must lead dynamically the Guest Experience
Lobby Assistance
As a representative of Management, the Assistant Front Office Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Assistant Front Office Manager must ensure that they use diplomacy and remain within the organizational policy.
The Assistant Front Office Manager is responsible for taking care of all VIPs

What we are looking for:

Trust experience would be advantageous
A driven problem solver with a creative approach to delivering the ultimate 3-star guest experience
Someone with a genuine personable service style that always blows our guests away
Someone with strong hotel operationexperience would be ideal
A positive, enthusiastic attitude and the ability to work a flexible 5-day roster

Pengalaman kerja

Work Experience

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
Minimum 1 year experience in the same position
Good communication skills
Proficient in the use of Realta
Problem solving and organizational abilities

Manfaat

What is in it for you:

Attractive package.
National and International Opportunities in ACCOR group.
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Learning programs through our Academies designed to sharpen your skills.
Ability to make a difference through our Corporate Social Responsibilty activites, like Planet 21.
Career development opportunies with national and international promotion opportunities.