Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Here at Zenius, we value fundamental skills as key components in our recruitment process. To fill this role, you are required to have ZenCore levels of:
40 for Math
40 for English
40 for Verbal Logic
For more information on ZenCore and how you can gain a ZenCore level, please click here . For this position, you are also required to have a minimum qualification as follows:
Proven work experience as a Front desk manager or Reception manager
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, andâ¦
