Baru Learning and Development Coordinator

Date Posted: 2 hari yang lalu
Salary:
Mandarin Oriental Hotel Group
Jakarta
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Job Description

Position: Learning and Development Coordinator
Job no: 513445
Employment type Full time
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia
Department: Human Resources, Non-Management (Entry)

Duties and Responsibilities

  • Provides Administrative support to entire Learning and Development Team.
  • Assist trainees with application forms and related paperwork during recruitment.
  • Coordinate all trainees second interviews with respective department heads.
  • Keep track of trainees that are being processed with regard to medical check up, background checks and offer letters as required.
  • Send “regret letters” attach to trainees and file appropriately.
  • Assist trainees with inquires related to personal days, sick days, vacation requests and other related forms.
  • Prepare letters of trainee’s employment verification as required.
  • Update and maintains trainees files and database.
  • Calculate general training hours and departmental training hours by monthly basis.
  • Organize trainees gathering and trainees farewell at every batch.
  • Assist in Setting-up all Learning & Development facilities including room set up and training preparation.
  • Create monthly training picture, training poster and grooming poster.
  • Maximize learning and development by providing a creative, fun and exciting environment in the delivery of such learning & development sessions as: Orientation, Re-Orientation, Legendary Quality Experiences (LQE’S), etc.
  • Maintain the Learning & Development Centre inclusive of all equipment and materials.
  • Observe and appraise colleague performance during learning & development sessions, providing feedback which would facilitate improvements in accordance to MOHG standards with regard to product and performance and colleague development.
  • Track, input and maintain all individual colleague training & development records within HRIS System Sunfish.
  • Support all efforts to enliven our Company’s Mission, Guiding Principles and Legendary Quality Experiences throughout the hotel.
  • Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy.

Requirements :

  • A minimum of 2 years of experience in luxury hotel business in a position within Learning & Development including experience with skills training and group training.
  • Independent, energetic, and highly self-driven with distinctive team facilitation.
  • Excellent presentation and communication skills as well as excellent command of spoken and written English and Indonesia.
  • Personal ability to motivate and develop his/her colleagues.
  • Very good organizational/planning skills and computer literacy.
  • Positive, confidential and loyal demeanour.
  • Cross cultural sensitivity.
  • Awareness of the importance of Ethics and Values as well as Integrity and Humility.
  • Knowledge of different department within a hotel setting.
  • Must possess ability to coordinate with multiple tasks.
  • Computer literacy to include: Microsoft Word, Excel, PowerPoint, etc.
  • Problem solving and Action Plan formulation.
  • Requires high levels of interaction with all levels of colleagues. Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions.
  • Possess high degree of stamina, agility and flexibility.
  • Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially.
  • Have the ability to handle guest requests in a detailed manner
  • Have excellent attention to details and service knowledge
  • Indonesian passport holder

Advertised: 30 Sep 2021 SE Asia Standard Time
Applications close: 31 Oct 2021 SE Asia Standard Time

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Job Detail

  • Job Id
    6a4f246bddd4b83d
  • Location
    Jakarta
  • Company
    Mandarin Oriental Hotel Group
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Mandarin Oriental Hotel Group

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