At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that
you can shape, an inclusive workplace where
everyone’s ideas are valued and a culture where
we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.
Principle Duties & Responsibilities:
Analyze Hospitalization claim based on policy provision and medical necessity, including investigation to hospital and/or treating doctors, if needed
Prepare claim letter for claim paid and decline
Maintain and improvement service standard
Handling complain and error monitoring
Improvement of product and system knowledge
Attend/pass minimum 1 courses/ exams from LOMA modules or courses in risk management
Liaise with Legal & Compliance to report suspicious transactions that finding in doing daily process
Support administrative works related to getting partnership for Sharia Lifestyle Ecosystem.
Create, upload and manage content for Halal lifestyle community andâ¦
Provide comprehensive administrative service for our offices in Indonesia.
Develop, review and streamline service guidelines following company policies.
You are accountable to maintain up-to-date information on customers and competitive landscape, and report all the information into the companyâs system on time.