Baru Guest Service Agent

Date Posted: Posted4 hari yang lalu
Salary:
MERCURE
West Sumatra+2 lokasi
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Job Description

Job Description
  • Greet hotel guests; answer any questions or concerns
  • Provide an outstanding guest experience
  • Maintain an orderly front desk
  • Operate computer programs and multi-line phone systems
  • Maintain guest records and book reservations
  • Complete basic cashier and bookkeeping responsibilities
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Work Experience
  • Indonesian citizen only
  • High school diploma or equivalent
  • Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
  • Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
  • Excellent written and verbal communication skills;
  • Fluent in English
  • A proactive approach to dealing with issues that may arise
  • Highly organized, able to multitask and prioritize and work under pressure

Benefits

Be part of a global community hospitality industry

Talent development opportunity within Accor

Optimal employee experience and healthy working atmosphere

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Job Detail

  • Job Id
    6cb430396e67b336
  • Location
    West Sumatra+2 lokasi
  • Company
    MERCURE
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact MERCURE

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