You are responsible in assisting Associate Director of Sales to plan, coordinate and implement all aspects of Events to ensure successful events. Relationship building with all the current and prospective customers
Determine effective and productive sales programs
Relationship building with all the current and prospective customers
Upgrade knowledge and awareness of the facilities provided by Novotel & Ibis Styles Jakarta Mangga Dua Square
Assist the Sales Manager in execution of sales plans and strategies.
Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in coordination with the Sales Manager.
Professionally conduct routine telemarketing activities to identify new accounts
Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
Attends and contributes to all Meetings as required
Ensure to provide a courteous and professional service at all times
Handles guest enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Ensure high standards of personal presentation and grooming
Work Experience
Bachelor’s degree and/or Hotel Management degree preferred
Minimum of 2 years experience in the same position
Facility operation experience (PPM, vendor permits, WMS, SOP hard service & soft service).
A proactive approach to providing excellence in customer service.