LAUNDRY ATTENDANT

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
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Job Description

Summary

  • Collect pagers/Device and floor master keys from Housekeeping/Laundry Coordinator before starting work and return after each shift.
  • Respond within three minutes after being paged and immediately proceed to room to collect laundry parcels from the rooms, concierge or lobby shop.
  • Proceed to room that have requested for urgent service first e.g. express service, pressing.
  • Ensure all urgent service parcels are rag with a red tag marked “EXPRESS”.
  • Always use standard salutation in the presence of guests.
  • Deliver laundry parcels to sorters by chute dropping or personally. Laundry parcels must be stored in canvas bags and properly tied.
  • Ensure sufficient work materials are available for each day e.g. Rubber bands, color tags, laundry / dry cleaning list and pens.
  • Laundry parcels to be sorted out separately, laundry and dry cleaning before sorting.
  • Ensure code numbers, types of service are recorded into sorter’s record book.
  • Check each soiled garments for any irregularities e.g. torn, discolor.
  • Ensure marking machine is in working order with sufficient solvent inside the marker.
  • Ensure a code is given to each load e.g. A, Ab, Ac
  • Ensure a number is given to each parcel e.g. 1, 2, 3
  • Ensure marking codes is not repeated for each load.
  • All soiled garments already checked for irregularities must be tag accordingly.
  • Use correct color tag for the type of services requested by guest e.g. regular and express service, hanging, folding
  • Ensure marking tags sticks to the soiled garments firmly.
  • Clean and prepare the spotting board.
  • Prepare necessary chemical for stain remover.
  • Flush the spotting board each time before spotting stained garments.
  • Check inside each washing machine drums and clear any protruding objects and no left over garments.
  • Check with sorters for special instruction e.g. express, starch

Qualifications

  • Indonesian Nationality with a diploma in related field
  • Has minimum 1 (One) year experience in a similar position in 5 (five) stars International Hotel Chain
  • Previous pre-opening experience in Luxury Hotel or international experience are advantages
  • Strong in leadership and business acumen
  • Excellent English communication skills, strong guest service mindset and people management & development skills

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Job Detail

  • Job Id
    6e5bec85fe52dd21
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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