Contact Center - Client Service Management (CSM)

Contact Center - Client Service Management (CSM) - Technolog...

Date Posted: Posted30+ hari yang lalu

Salary:

Jakarta

Responsibilities:

Participated in Process improvement events/Project Management
Structured team player and able to manage multiple projects at one go
Meticulous and analytical to pre-empt all challenges before implementation
Conceptual team player to be creative in problem solving while playing by the rules
Excellent written and verbal communications skills
Excellent relationship building & management skills
Strong customer and business focus
Proficient in MS Office

Requirements:

Responsible for sourcing, leading, and prioritizing initiatives, which the Customer Center will execute and implement. The incumbent will ensure that all details pertaining to the flow of service are maintained on an ongoing basis to meet and exceed the expectation of both internal and external customer.
The role will also champion the SCM initiatives and Commercialization activities to enchance the Centre’s journey from a Service model to Service-Sales Model at optimal efficiency.

Primary Location: Indonesia-Jakarta Raya-Jakarta

Job: Operations

: Experienced

Job Type: Full-time

Job Posting: Dec 10, 2018, 10:43:04 PM