MAIN RESPONSIBILITY: Ensure smooth operations of the section appointed in the F&B outlet and customer satisfaction, mainly responsible for:
Focus in planning and maximizing seating capacity with proper seating plan.
Monitors the workflow of the restaurant and seats guests accordingly
Ensure updating reservations and VIP’s on daily basis.
To relay any customer complaints to supervisor.
Responsible for simple administration duties as assigned by superior.
REQUIREMENTS: Due to work pass restrictions, only Citizens of Indonesia (WNI) shall be considered.
Fluent in English (oral and written).
Minimum one year of work experience in a similar capacity in an international luxury hotel brand.
Fresh graduates from a reputable Hotel Academy with outstanding internship or casual experiences are welcome to apply.
Exceptional interpersonal skills with attractive personality.
Knowledgeable in F&B reservation system and computer literacy.
Flexible and able to work extended hours when required.
Memiliki jiwa service customer dengan baik.
Memberikan respon dan solusi yang cepat terhadap semua keluhan pelanggan.
Memiliki komunikasi yang baik dan efektif.
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